PRIVACY POLICY AND DATA PROTECTION

In compliance with Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals Directive 95/46/EC (hereinafter, GDPR), the Spanish Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and the Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (hereinafter, LOPDGDD), the data controller of this website guarantees the protection and confidentiality of personal data of any kind provided by our clients, in accordance with the provisions of the General Data Protection Regulation (GDPR).

The data provided will be processed as per the terms established in the GDPR. In this regard, THE COMPANY has adopted the protection levels legally required and has implemented all available technical measures to prevent loss, misuse, alteration, unauthorized access by third parties, as outlined below. However, the user should be aware that security measures on the internet are not infallible.

Data Controller

  • Name: Castro Cortizo S.L. (hereinafter the PROVIDER)
  • Tax ID: B-15.677.107
  • Address: Rúa Hórreo nº 32 1º A, 15702 Santiago de Compostela
  • Phone: +34 682 433 807
  • Email: singular@singularvillas.com

Purpose of Processing

All data provided by our clients and/or visitors on the PROVIDER’s website or to its staff will be included in the personal data processing activity register, created and maintained under the responsibility of the PROVIDER. This data is necessary to provide the services requested by users or to address the questions or concerns raised by our visitors. Our policy is not to create profiles of users of our services.

Legitimacy of Processing

  1. Contractual relationship: This applies when you purchase one of our products or contract one of our services.
  2. Legitimate interest: To attend to queries and complaints you may raise and to manage the collection of amounts owed.
  3. Your consent: If you are a user of our website, by marking the box on the contact form, you authorize us to send you the necessary communications to respond to your query or request for information.

Recipients

We do not share your personal data with anyone, except for those public or private entities to which we are required to provide your data due to legal obligations. For example, the Tax Law requires the provision of certain information about economic transactions exceeding a certain amount to the Tax Agency.

If, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide on this matter.

Communication

We will not make any international transfers of your personal data for any of the purposes mentioned.

Data Retention

We will only keep your personal data for as long as it is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this regard, the PROVIDER will retain personal data once the relationship with you has ended, duly blocked, for the statute of limitations period for any claims that may arise from the relationship with the data subject.

Once blocked, your data will be inaccessible to the PROVIDER and will not be processed except for making it available to public administrations, judges, and courts, to attend to potential liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security

We make every reasonable effort to maintain the confidentiality of personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, considering the state of technology, the nature, and the risks to which the data is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) used on our website. Our staff follows strict privacy rules, and when we hire third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify their compliance.

Your Rights

We inform you that you may exercise the following rights:

  1. Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
  2. Right to rectify any inaccurate personal data;
  3. Right to delete your personal data, when possible (e.g., by legal imperative);
  4. Right to limit the processing of your personal data when the accuracy, legality, or necessity of the data processing is doubtful, in which case we may retain it for the exercise or defense of claims.
  5. Right to object to the processing of your personal data, when the legal basis that enables us to process it is our legitimate interest. The “Company_Name” will stop processing your data unless we have a legitimate interest or it is necessary for the defense of claims.
  6. Right to data portability, when the legal basis enabling us to process it is the existence of a contractual relationship or your consent.
  7. Right to revoke the consent given to the PROVIDER.

To exercise your rights, you can do so for free and at any time by contacting us at singular@luxurysingular.com, attaching a copy of your ID card.

Protection of Rights

If you believe your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

  • Electronic headquarters: https://www.aepd.es
  • Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
  • Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency has no cost and does not require the assistance of a lawyer or attorney.

Updates

The PROVIDER reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect its compliance.